4.5

I have a 2008 PT Cruiser that kept stalling out and shutting down, horn would honk for no reason and windows would not open on occassions. I took it to Monkey Wrench and they spent countless hours trying to replicate the problem to no avail. Rather than trying to rip me off and have me replace the fuel pump and other possible causes they were honest and stated they could not ID the problem. This prompted me to do a lot of research and I found what I think is the real issue, since Chrysler has had the same type of problems with autos manufactured between 2006 and 2010 and that is the TIPM. The Monkey Wrench team was good enough to locate a reduced price part for me and will install and calibrate once installed. They went above and beyond and I do appreciate this type of professionalism from MY new mechanic. Thanks Monkey Wrench

5

We are very happy we tried Monkey Wrenches! They are honest, professional, and provide excellent customer service. No one likes it when their car breaks down, but they at least made the experience less painful. Thank you, Monkey Wrenches!

5

they always give good service with a smile,

5

I should start out by saying that one of my biggest fears is to be ripped off by an auto repair shop. So, I avoided the smaller named places thinking I was safer with the larger dealership service departments. I was so wrong. I was almost scammed out of over $500.00 from a Ford dealership for a simple check engine / sensor issue. I was treated very poorly, and on such an unprofessional level that I didn't know where to turn. I found Monkey Wrenches online, and decided to give them a try thinking I at least had their coupon deal to fall back on to ease some of the cost. They were beyond friendly, understanding, and knew their stuff. But it was the little things like closing my sun roof after I had left it open after I dropped it off. They spent time on my car, they spent time with me explaining everything in detail as far as what they found, options, and pricing. They were fast, and efficient, respectful of my vehicle and me as a person. And they charged me $500.00 less than the Ford dealer for the exact repair that Ford tried to scam me on. They restored my confidence, and trust not only in the automotive repair business, but they reminded me that supporting local business is far more important, and meaningful. I am now telling everyone about them, and trying to give them as much business as possible. They will be working on my sons GMC truck, and my husbands work van. They will forever be the shop I go to for any issues or concerns with my cars, now and future ones. Thank you Rima and team!!!

Wow Lisa. Now that's one fantastic and heartfelt review. We are so glad and pleased that you allowed us to repair your vehicle and have you and your family as a new and satisfied client. Looking forward to serving you in the future Lisa and thank you so much for the awesome review.

- Monkey Wrenches Inc.
5

Took my son's car there for a starting problem. What they thought the problem was turned out to be wrong, they worked the issue until it was resolved. Very moral people with the customer being the only one that matters, hard to find a bussiness these days with that kind of work ethic. Great job monkey wrench.

5

monkey wrench not only does the best auto work but has a morality to their customers to get the job done to each customers satisfaction ! My idea and experience with them comes out with THEY CARE ABOUT THEIR WORK AND REPUTATION WITH EACH CUSTOMER

Thank you Jim for the awesome review !!

- Monkey Wrenches Inc.
5

Super effort put forth to make a single mom's car work so she could feel safe. She called me to say her car was running great. Thank you Ted for all the details that were covered.

You are very welcome Jan. Thank you for the great review and thank you for the opportunity to help.

- Monkey Wrenches Inc.
5

We always appreciate going to Monkey Wrenches because of the kindness and honesty we are treated with. Ted and Rema always take time to explain things and make practical suggestions. I wish cars didn't need maintenance, but I'm glad to have found honest, caring people to work with to keep my cars in good shape long term.

It's a pleasure and a privilege to have great clients like you and your family Rob. Thanks for the great review and have a fantastic upcoming 3 day holiday weekend.

- Monkey Wrenches Inc.
5

We just moved back to Brentwood and all of my old mechanics are now gone, so this is my first time being there and I think this is good place. I am going back in a week to take care of items that were pointed out to me. I knew one of the employee's that used to work there. He would not have worked there unless he was sure this is an honest group of people, so I trust the owner and his staff. They did just what they said they would do and the office manager even looked up a problem for recall on my vehicle. Good customer service..........

Thank you Reed for the great review. It's been our pleasure and are looking forward to serving you.

- Monkey Wrenches Inc.
5

Service was fast and friendly, they even provide a shuttle!

We have been voted best in Brentwood for the past 10 Years.

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